Is your Windows 11 getting stuck on the shutting-down screen, or does it reboot after it’s shut down? If yes, don’t worry. Some alternative methods can solve the problem. If you want to solve the issue of Windows 11 won’t shut down, you can read this article.

The probable reason behind your Windows 11 getting stuck on the shutting-down screen is the Hybrid Shutdown Feature (Fast Startup), enabled by default in many PCs. Faulty CMOS, BIOS, and Malware in Task Host Windows can also be the reason to cause the problem.

How to Fix Windows 11 Won’t Shut Down Issue

Creating a desktop shortcut is a quick alternative to shutting down your computer if you can’t shut it down using the Start menu. Select a suggestive icon to make sure you mistakenly don’t click on it while working on your computer.

Another way is to run a command line to shut down your system. Launch the command prompt with administrative rights, write shutdown/s, and press Enter on the keyboard.

However, if these alternatives don’t work for you, try these quick steps before trying any long methods:

Quick Steps:

  • Update Windows 11
  • Scan for malware, and if any threats are detected, follow the recommended actions to remove them.

Now, try these methods to fix the issue yourself:

1. Disable Fast Startup or Hybrid Shutdown

To disable the hibernation status of Windows, follow these steps:

  1. Press Win + S and search for the Control Panel App and click on it.
  2. Click Hardware and Sound Options.
    Selecting hardware and sound in control panel Windows 11
  3. Select Change what the power button does under Power Options.
    Change what the power button do Windows 11
  4. Under Shut-down settings, uncheck Turn on Fast Startup (recommended).
    Fast start up option windows 11
  5. Click Save Changes.
  6. Close all background apps and try to shut down your PC.

2. Run the Windows 11 Update Troubleshooter

Your system might not shut down if it’s stuck in an update. Follow these steps:

  1. Press Win+I to open the Settings app.
  2. Navigate to System > Troubleshoot > Other Troubleshooters.
    Going other troubleshooters windows 11 settings
  3. Select Windows Update and click Run.
    Running windows update troubleshooter
  4. Restart your device after the troubleshooter completes.
  5. Go to Settings > Windows Update > Check for updates and install any available ones.
    Checking windows update
  6. Rerun the troubleshooter if the issue isn’t resolved.

You can run other troubleshooters as well if you want.

3. Run SFC/System Scan

If corrupted or outdated files exist, follow these steps:

  1. Right-click the Windows logo and select Terminal (Admin).
  2. Click Yes when prompted.
  3. Type the command: SFC /Scannow
    Sfc scannow command windows terminal
  4. The system will scan and show the execution percentage.
  5. After it reaches 100%, restart your PC.

To learn more, read: How to use the SFC Commands on Windows

Windows will now detect and replace corrupted files.

4. Perform System Restore

If the issue persists, restore your system using these steps:

  1. Press Win + R to open the Run dialog.
  2. Type rstrui and click OK.
  3. In the System Restore wizard, click Next and choose a restore point from before the issue started.
    System restore point Windows
  4. Click Finish and confirm by selecting Yes.

5. Disable Delivery Optimization

If other devices are downloading updates from your system, disable this:

  1. Open Settings.
  2. Go to Windows Update > Advanced options.
    Going advanced options windows 11 update settings
  3. Under Additional Options, choose Delivery Optimization.
    Going delivery optimization windows 11 settings
  4. Turn off Allow downloads from other PCs.
    Turning off delivery optimization windows 11 settings

6. Reset your PC

If nothing works, reset your system:

  • Open Settings.
  • Go to Windows Update > Advanced options > Recovery.
  • Click Reset PC.
    Click reset now on recovery Windows 11
  • Choose either Keep my files or Remove everything.
    Pc reset now window Windows 11
  • Follow the on-screen instructions.

7. Force Shut Down

If your PC is frozen on shutdown:

  1. Close all apps and save your work.
  2. Press and hold the Power button until the device shuts off.

Extra Steps:

  • Perform a clean boot
  • Remove the laptop’s battery (if applicable)
  • Run Power Troubleshooter
  • Seek professional help if needed

We hope that now you can eliminate the problem of Windows 11 not shutting down. It’s not hard to fix if you correctly follow the alternative ways mentioned above.